How To Fix I10014 - Notification & is closed

SAP Error Message - Details

• Message type: E = Error

• Message class: I10 - Work Management IDocs Messages

• Message number: 014

• Message text: Notification & is closed

What causes this issue?

User status cannot be modified for a closed Notification (neither for
its tasks).

How to fix this error?

The IDoc is invalid, it cannot be processed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I10014 - Notification & is closed ?

  The SAP error message I10014, which states "Notification & is closed," typically occurs in the context of maintenance notifications or service notifications within the SAP system. This message indicates that the notification you are trying to work with has already been closed, meaning that no further actions can be taken on it.
  Cause:
  
  Closed Notification: The primary cause of this error is that the notification has already been processed and marked as closed in the system. This could happen if the notification was completed, and all necessary actions (like repairs or follow-ups) were finalized.
  User Actions: A user may have inadvertently closed the notification or completed all tasks associated with it.
  System Configuration: In some cases, system settings or workflows may automatically close notifications after certain criteria are met.
  
  Solution:
  
  Check Notification Status: Verify the status of the notification in the system. You can do this by navigating to the notification in the SAP GUI and checking its status. If it is indeed closed, you will not be able to make further changes.
  Reopen Notification: If you need to make changes or add information, you may need to reopen the notification. This typically requires specific authorizations. You can do this by using transaction codes like IW22 (Change Notification) if your system allows reopening closed notifications.
  Create a New Notification: If reopening is not possible or practical, consider creating a new notification to address any outstanding issues or tasks that need to be documented.
  Consult Documentation: Review any internal documentation or guidelines regarding the handling of notifications in your organization, as there may be specific procedures to follow.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) for managing notifications.
  User Authorizations: Ensure that you have the necessary authorizations to modify or reopen notifications. If you lack the required permissions, contact your SAP administrator.
  SAP Notes: Check for any SAP Notes related to this error message, as there may be updates or patches that address specific issues with notifications in your version of SAP.
  Training and Support: If you frequently encounter issues with notifications, consider seeking additional training or support from your SAP support team or through SAP Learning Hub.
  
  By following these steps, you should be able to address the I10014 error message effectively.