How To Fix HTA_HDI_WSM665 - Connection to XSA controller could not be established

SAP Error Message - Details

• Message type: E = Error

• Message class: HTA_HDI_WSM - Messages for Workspace Management

• Message number: 665

• Message text: Connection to XSA controller could not be established

What causes this issue?

Communication error: Connection to XS advanced (XSA) controller could
not be established.

System Response

The system displays an error message.
You can find the cause of the communication error in the following error
messages.

How to fix this error?

Read the following error messages to find out more about the
communication error.
In general, check in transaction SM59 that <LS>Host</> and <LS>Port</>
are maintained correctly for destination XSA_ADMI (default name of
destination to XSA controller). In addition, check that the connection
test for this destination returns no errors.
For more information about this destination, see the section
<LS>Creating Destinations in ABAP</> in the configuration guide
<LS>Configure your ABAP Development System for Development of HDI
Objects</>. The guide is linked in SAP Note 2569651
(https://launchpad.support.sap.com/#/notes/2569651).
If you do not use XSA_ADMI as the default name for the destination to
the XSA controller, you find the name of the destination used in the
system using transaction <LS>SCTS_HTA_TOOLS -> Define Parameters of
HTA-for-HDI Configuration</>. The value of the <LS>Destination for XSA
controller</> parameter is the name of the destination that HTA uses to
connect to XSA controller.
Note: If transaction SCTS_HTA_TOOLS does not exist in your system, you
can use transaction SA38 to execute program SCTS_HTA_CONFIGURATION to
find out the name used for the destination to XSA controller.
If this doesn?t solve the issue, check the troubleshooting sections in
the configuration guide or in SAP Note 2569651 for further information
about how to proceed when errors occur.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HTA_HDI_WSM665 - Connection to XSA controller could not be established ?

  The SAP error message HTA_HDI_WSM665 indicates that there is an issue with establishing a connection to the XSA (Extended Services Application) controller. This error can occur in various scenarios, particularly when working with SAP HANA XS Advanced (XSA) applications.
  Causes
  
  Network Issues: There may be network connectivity problems between the client and the XSA controller.
  Incorrect Configuration: The connection parameters (like host, port, or credentials) may be incorrectly configured in the application or service.
  XSA Controller Not Running: The XSA controller service may not be running or may have crashed.
  Firewall Restrictions: Firewalls or security groups may be blocking the connection to the XSA controller.
  Version Mismatch: There may be compatibility issues between the client and the XSA controller due to version differences.
  Resource Limitations: The XSA controller may be under heavy load or may have resource limitations that prevent new connections.
  
  Solutions
  
  
  Check Network Connectivity:
  
  Ensure that the network connection to the XSA controller is stable and that you can reach the server.
  Use tools like ping or telnet to test connectivity to the XSA controller's host and port.
  
  
  
  Verify Configuration:
  
  Double-check the connection parameters in your application or service configuration. Ensure that the host, port, username, and password are correct.
  
  
  
  Restart XSA Controller:
  
  If the XSA controller is not running, restart the service. You can do this through the SAP HANA cockpit or command line, depending on your setup.
  
  
  
  Check Firewall Settings:
  
  Review firewall rules to ensure that they allow traffic to the XSA controller's port. Adjust the rules if necessary.
  
  
  
  Review Logs:
  
  Check the logs of the XSA controller for any error messages or warnings that could provide more context about the issue.
  
  
  
  Resource Monitoring:
  
  Monitor the resource usage (CPU, memory, etc.) of the XSA controller to ensure it is not overloaded. If it is, consider scaling up resources or optimizing the application.
  
  
  
  Update Software:
  
  Ensure that both the client and the XSA controller are running compatible versions. If there are updates available, consider applying them.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for troubleshooting XSA-related issues.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the HTA_HDI_WSM665 error effectively.