How To Fix HTA_HDI_WSM656 - ICF service OA2C_CONFIG is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: HTA_HDI_WSM - Messages for Workspace Management

• Message number: 656

• Message text: ICF service OA2C_CONFIG is not active

What causes this issue?

Before the OAuth2 client can be made in the system, the ICF service
OA2C_CONFIG must exist and be active. This service is not active.

System Response

The program displays an error message.

How to fix this error?

To activate the service, proceed as follows:
Start transaction SICF.
Enter the name <LS>OA2C_CONFIG</> in the <LS>Service Name</> field and
choose <LS>Execute</>.
Select the service under <LS>Virtual Hosts/Services</> and choose <LS>
Activate Service</> from the context menu.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HTA_HDI_WSM656 - ICF service OA2C_CONFIG is not active ?

  The SAP error message HTA_HDI_WSM656 indicates that the ICF (Internet Communication Framework) service OA2C_CONFIG is not active. This service is typically related to the configuration of the SAP HANA database and its integration with other SAP components, particularly in the context of OData services and the SAP Cloud Platform.
  Cause:
  The error occurs when the required ICF service is not activated in the SAP system. This can happen due to various reasons, such as:
  
  The service was never activated after the installation or upgrade of the system.
  The service was deactivated for security or maintenance reasons.
  There may be a configuration issue or a missing component in the system.
  
  Solution:
  To resolve this issue, you need to activate the ICF service OA2C_CONFIG. Here are the steps to do this:
  
  
  Log in to the SAP GUI:
  
  Use your credentials to log in to the SAP system where the error is occurring.
  
  
  
  Access the ICF Service Maintenance:
  
  Enter transaction code SICF in the command field and press Enter.
  
  
  
  Navigate to the Service:
  
  In the ICF tree structure, navigate to the following path:
  /sap/bc/oa2c_config
  
  You can also use the search function to find the service if you are unable to locate it manually.
  
  
  
  Activate the Service:
  
  Right-click on the OA2C_CONFIG service and select Activate Service from the context menu.
  Confirm any prompts that appear to complete the activation.
  
  
  
  Check the Activation:
  
  After activation, you can check the status of the service to ensure it is active. The status should show as "Active".
  
  
  
  Test the Configuration:
  
  After activating the service, test the functionality that was previously causing the error to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization: Ensure that you have the necessary authorizations to activate ICF services. You may need to contact your system administrator if you do not have the required permissions.
  Transport Requests: If you are working in a development environment, remember to transport the changes to the quality and production environments as needed.
  Documentation: Refer to SAP documentation or the SAP Help Portal for more detailed information on ICF services and their configurations.
  System Logs: If the issue persists after activation, check the system logs (transaction SLG1) for any additional error messages that may provide further insights.
  
  By following these steps, you should be able to resolve the HTA_HDI_WSM656 error and activate the necessary ICF service.