How To Fix HTA_HDI_WSM623 - XSA controller pinged

SAP Error Message - Details

• Message type: E = Error

• Message class: HTA_HDI_WSM - Messages for Workspace Management

• Message number: 623

• Message text: XSA controller pinged

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HTA_HDI_WSM623 - XSA controller pinged ?

  The SAP error message HTA_HDI_WSM623 typically indicates an issue related to the HDI (HANA Deployment Infrastructure) container or the XS Advanced (XSA) environment in SAP HANA. This error can occur when there is a problem with the communication between the HDI container and the XS Advanced runtime.
  Cause:
  
  Network Issues: There may be network connectivity problems between the HDI container and the XS Advanced service.
  Service Unavailability: The XS Advanced service or the HDI container may not be running or may have crashed.
  Configuration Issues: There could be misconfigurations in the HDI container or the XS Advanced environment.
  Resource Limitations: Insufficient resources (CPU, memory) allocated to the XS Advanced or HDI container can lead to this error.
  Version Compatibility: Incompatibility between the versions of the XS Advanced runtime and the HDI container.
  
  Solution:
  
  Check Service Status: Ensure that the XS Advanced service and the HDI container are running. You can check the status using the SAP HANA cockpit or command line tools.
  Network Configuration: Verify that there are no network issues preventing communication between the services. Check firewall settings and network configurations.
  Restart Services: If the services are not responding, try restarting the XS Advanced service and the HDI container.
  Resource Allocation: Check the resource allocation for the XS Advanced and HDI container. If necessary, increase the allocated resources.
  Review Logs: Look at the logs for both the XS Advanced and HDI container for any additional error messages that could provide more context on the issue.
  Configuration Review: Review the configuration settings for both the XS Advanced and HDI container to ensure they are set up correctly.
  Update Components: Ensure that you are using compatible versions of the XS Advanced runtime and HDI container. If necessary, update to the latest versions.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP HANA documentation for detailed information on HDI and XS Advanced.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the HTA_HDI_WSM623 error in your SAP HANA environment.