How To Fix HTA_HDI_WSM523 - diserver not started

SAP Error Message - Details

• Message type: E = Error

• Message class: HTA_HDI_WSM - Messages for Workspace Management

• Message number: 523

• Message text: diserver not started

What causes this issue?

The service <LS>diserver</> is configured by default when the system is
installed or upgraded. It does not exist or it cannot be started.

System Response

The program displays an error message.

How to fix this error?

Check the following locations for further information about how to
proceed when errors occur:
The section <LS>Checking if HDI is Enabled</> in the configuration guide
<LS>Configure your ABAP Development System for Development of HDI
Objects</>
In the troubleshooting sections in the configuration guide or in SAP
Note 2569651 (https://launchpad.support.sap.com/#/notes/2569651)
If you cannot find any information here, contact SAP Support on one of
the following components:
If the system is a new installation: BC-INS-SWPM
If the system has been upgraded: BC-UPG-TLS-TLA

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HTA_HDI_WSM523 - diserver not started ?

  The SAP error message HTA_HDI_WSM523 indicates that the Data Integration Service (DIServer) is not started. This service is crucial for handling data integration tasks in SAP HANA, particularly when working with the HANA Deployment Infrastructure (HDI).
  Cause
  The error can occur due to several reasons:
  
  DIServer Not Running: The Data Integration Service may not be started or may have crashed.
  Configuration Issues: There may be misconfigurations in the service settings or in the environment.
  Resource Constraints: Insufficient system resources (CPU, memory) may prevent the service from starting.
  Network Issues: Problems with network connectivity can also lead to this error if the service is expected to communicate over the network.
  
  Solution
  To resolve the HTA_HDI_WSM523 error, you can follow these steps:
  
  
  Check Service Status:
  
  Verify if the DIServer is running. You can do this by checking the service status in the SAP HANA cockpit or using command-line tools.
  If it is not running, try to start it manually.
  
  
  
  Start the DIServer:
  
  If the DIServer is not running, you can start it using the following command (assuming you have the necessary permissions):
  HANA_HOME/bin/hdb start diserver
  
  Alternatively, you can use the SAP HANA cockpit to start the service.
  
  
  
  Check Logs:
  
  Review the logs for the DIServer to identify any specific errors or issues that may have caused it to stop. Logs are typically found in the trace directory of your HANA installation.
  
  
  
  Resource Allocation:
  
  Ensure that your system has enough resources (CPU, memory) allocated to run the DIServer. If necessary, increase the resources.
  
  
  
  Configuration Review:
  
  Check the configuration files for the DIServer to ensure that all settings are correct. Look for any recent changes that might have affected the service.
  
  
  
  Network Configuration:
  
  If the DIServer is supposed to communicate over the network, ensure that there are no firewall rules or network issues preventing it from starting or communicating.
  
  
  
  Restart HANA System:
  
  If all else fails, consider restarting the entire SAP HANA system, as this can sometimes resolve transient issues.
  
  
  
  Related Information
  
  Documentation: Refer to the official SAP HANA documentation for detailed information on managing the Data Integration Service.
  SAP Notes: Check SAP Notes for any known issues or patches related to the DIServer.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the HTA_HDI_WSM523 error effectively.