How To Fix HSM_CHK006 - Error while calling popup window

SAP Error Message - Details

• Message type: E = Error

• Message class: HSM_CHK - HM: Hazardous Substance Check

• Message number: 006

• Message text: Error while calling popup window

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HSM_CHK006 - Error while calling popup window ?

  The SAP error message HSM_CHK006: Error while calling popup window typically occurs in the context of the SAP HANA Smart Data Integration (SDI) or related components when there is an issue with the user interface, particularly when trying to open a dialog or popup window.
  Possible Causes:
  
  Browser Compatibility Issues: The error may arise due to the use of an unsupported or outdated web browser.
  JavaScript Errors: There may be JavaScript errors on the page that prevent the popup from being displayed.
  Popup Blockers: Browser settings or extensions that block popups can lead to this error.
  Session Timeouts: If the user session has expired, it may cause issues when trying to open new windows.
  Network Issues: Connectivity problems can prevent the popup from loading correctly.
  SAP GUI Issues: If you are using the SAP GUI for HTML, there may be issues with the GUI itself.
  
  Solutions:
  
  Check Browser Compatibility: Ensure you are using a supported browser version for SAP applications. Commonly supported browsers include Google Chrome, Mozilla Firefox, and Microsoft Edge.
  Disable Popup Blockers: Temporarily disable any popup blockers or add the SAP site to the exceptions list in your browser settings.
  Clear Browser Cache: Clear the browser cache and cookies to eliminate any corrupted data that might be causing the issue.
  Check JavaScript Console: Open the browser's developer tools (usually F12) and check the console for any JavaScript errors that may provide more context on the issue.
  Refresh Session: Log out and log back into the SAP system to refresh your session.
  Update SAP GUI: If using SAP GUI, ensure that it is updated to the latest version.
  Network Check: Verify your network connection to ensure there are no interruptions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search the SAP Support Portal for specific notes that might address this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for HANA Smart Data Integration or the specific module you are working with for any additional troubleshooting steps.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.