HRWPC_PCR049 - Error in calling e-mail

SAP Error Message - Details

• Message type: E = Error

• Message class: HRWPC_PCR - Messages for Personal Change Request

• Message number: 049

• Message text: Error in calling e-mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRWPC_PCR049 - Error in calling e-mail ?

  The SAP error message HRWPC_PCR049, which indicates "Error in calling e-mail," typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with workflows or notifications that involve sending emails. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to incorrect settings in the SMTP configuration or missing parameters.
  User Authorizations: The user attempting to trigger the email may not have the necessary authorizations to send emails from the SAP system.
  Recipient Email Address: The email address of the recipient may be invalid or not properly formatted.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  Email Server Down: The email server that SAP is trying to connect to may be down or experiencing issues.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT (SAPconnect Administration) and verify the SMTP settings.
  Ensure that the SMTP server is correctly configured and reachable from the SAP system.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to send emails.
  You can use transaction code SU01 to check user details and roles.
  
  
  
  Validate Recipient Email Address:
  
  Ensure that the email address being used is valid and correctly formatted.
  Check if the recipient's email address is correctly maintained in the user master data (transaction code PA30).
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails and see if there are any errors logged.
  You can also try sending a test email from the SAP system to see if the issue persists.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the email server. You may need to involve your network team to check for any connectivity issues.
  
  
  
  Consult Basis Team:
  
  If the issue persists, consult your SAP Basis team for further investigation. They can check the system logs and configurations for any underlying issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for HRWPC_PCR049 or related keywords.
  Documentation: Review the SAP documentation for email configuration and troubleshooting in the context of SAP HR workflows.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the HRWPC_PCR049 error in your SAP system.