How To Fix HRWPC_EREC027 - No Hierarchy Levels retrieved from E-Recruiting system.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRWPC_EREC - Message Class for MSS E-Recruiting integration

• Message number: 027

• Message text: No Hierarchy Levels retrieved from E-Recruiting system.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRWPC_EREC027 - No Hierarchy Levels retrieved from E-Recruiting system. ?

  The SAP error message HRWPC_EREC027 indicates that no hierarchy levels were retrieved from the E-Recruiting system. This error typically occurs in the context of SAP E-Recruiting when the system is unable to fetch the necessary organizational structure or hierarchy levels that are required for processing recruitment-related tasks.
  Causes:
  
  Configuration Issues: The organizational structure may not be properly configured in the E-Recruiting system. This could include missing or incorrectly set up organizational units or job requisitions.
  Authorization Problems: The user may not have the necessary authorizations to access the hierarchy levels or organizational units.
  Data Consistency: There may be inconsistencies or missing data in the database that prevent the retrieval of hierarchy levels.
  System Integration Issues: If the E-Recruiting system is integrated with other SAP modules or external systems, there may be issues with the data transfer or synchronization.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the organizational structure is correctly set up in the E-Recruiting system. Ensure that all necessary organizational units and hierarchy levels are defined.
  Use transaction codes like PPOME or PPOSE to check the organizational structure.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the required hierarchy levels. This can be checked in the user roles and profiles.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data in the E-Recruiting system to identify any missing or inconsistent entries. This may involve checking the database tables related to organizational units and job requisitions.
  
  
  
  Integration Check:
  
  If the E-Recruiting system is integrated with other systems, check the integration settings and ensure that data is being transferred correctly. Look for any error logs that may indicate issues with data synchronization.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue. This can be done using transaction SLG1.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to E-Recruiting for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (Display Organizational Structure) and PPOSE (Change Organizational Structure) for checking the organizational hierarchy.
  SAP Notes: Search for SAP Notes related to E-Recruiting and the specific error message for any patches or updates that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the HRWPC_EREC027 error in your SAP E-Recruiting system.