How To Fix HRWFD031 - Multiple active linked employees cannot be managed in WFM.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRWFD - Messages for WFD-HCM integration

• Message number: 031

• Message text: Multiple active linked employees cannot be managed in WFM.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRWFD031 - Multiple active linked employees cannot be managed in WFM. ?

  The SAP error message HRWFD031, which states "Multiple active linked employees cannot be managed in WFM," typically occurs in the context of Workforce Management (WFM) when there are multiple active employee records linked to a single person in the system. This can happen due to various reasons, such as incorrect data entry, duplicate employee records, or issues with the integration of employee data from different modules.
  Cause:
  
  Duplicate Employee Records: There may be multiple employee records for the same individual in the system, which can happen if the employee was mistakenly created more than once.
  Incorrect Data Linking: Employees may be linked incorrectly in the system, leading to multiple active records being recognized.
  Integration Issues: If there are issues with data integration between different SAP modules or external systems, it may result in multiple active records being created.
  
  Solution:
  
  
  Identify Duplicate Records:
  
  Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check for duplicate employee records.
  Look for employees with the same personal details (e.g., name, date of birth, etc.) but different employee IDs.
  
  
  
  Merge or Delete Duplicates:
  
  If duplicates are found, determine which record is the correct one and merge or delete the unnecessary records. This may require coordination with HR to ensure that no important data is lost.
  Use transaction PA41 (Change Employee Actions) to manage employee actions if necessary.
  
  
  
  Check Employee Status:
  
  Ensure that the employee status is correctly set. If an employee is no longer active, their record should be updated accordingly.
  
  
  
  Review Data Integration:
  
  If the issue arises from data integration, review the integration settings and processes to ensure that they are functioning correctly and not creating duplicate records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support for specific guidelines on handling employee records in WFM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking for duplicates and correcting records, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, PA41, and others related to HR data management.
  Data Governance: Implement data governance practices to prevent the creation of duplicate records in the future.
  User Training: Ensure that users involved in data entry are trained on best practices to avoid creating duplicate records.
  
  By following these steps, you should be able to resolve the HRWFD031 error and manage employee records effectively in the Workforce Management module.