How To Fix HRTMC_TM_ASSESSMENT021 - Process step already running; processing is therefore restricted

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_TM_ASSESSMENT -

• Message number: 021

• Message text: Process step already running; processing is therefore restricted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_TM_ASSESSMENT021 - Process step already running; processing is therefore restricted ?

  The SAP error message HRTMC_TM_ASSESSMENT021 indicates that a process step in the Talent Management Assessment module is already running, which restricts further processing. This can occur in various scenarios, such as when multiple users attempt to execute the same assessment process simultaneously or when a previous process has not completed successfully.
  Causes:
  
  Concurrent Execution: Another user or process is already executing the same assessment step.
  Stuck Process: A previous process may have failed or is still running, causing a lock on the assessment step.
  System Configuration: There may be configuration settings that limit the execution of certain processes to a single instance.
  
  Solutions:
  
  
  Check Running Processes:
  
  Use transaction codes like SM50 or SM66 to check for any active processes that might be holding up the assessment step.
  Identify if another user is currently executing the same process.
  
  
  
  Wait and Retry:
  
  If another user is running the process, wait for them to complete and then try again.
  
  
  
  Terminate Stuck Processes:
  
  If you identify a stuck process, you may need to terminate it. This should be done with caution and ideally by a system administrator.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any errors or warnings that might provide more context on why the process is stuck.
  
  
  
  System Configuration:
  
  Review the configuration settings related to the assessment process to ensure that they allow for concurrent executions if that is desired.
  
  
  
  Contact Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM50, SM66, and SLG1 for monitoring and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches/updates.
  Documentation: Review the SAP Help Portal for documentation related to Talent Management and assessment processes for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HRTMC_TM_ASSESSMENT021 error message.