How To Fix HRTMC_SERVICES106 - Unable to open document

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_SERVICES - Messages for Services

• Message number: 106

• Message text: Unable to open document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_SERVICES106 - Unable to open document ?

  The SAP error message HRTMC_SERVICES106: Unable to open document typically occurs in the context of SAP SuccessFactors or related modules when the system is unable to access a specific document or file. This can happen for various reasons, and understanding the cause is essential for troubleshooting the issue.
  Possible Causes:
  
  Document Not Found: The document you are trying to access may not exist in the specified location or may have been deleted.
  Access Permissions: The user may not have the necessary permissions to view or access the document.
  System Configuration Issues: There may be configuration issues within the SAP system that prevent the document from being accessed.
  Network Issues: Temporary network issues could prevent the system from retrieving the document.
  File Format Issues: The document may be in an unsupported format or corrupted.
  
  Solutions:
  
  Verify Document Existence: Check if the document is present in the expected location. If it has been moved or deleted, you may need to restore it or update the reference.
  Check User Permissions: Ensure that the user has the appropriate permissions to access the document. This may involve checking roles and authorizations in the SAP system.
  Review System Configuration: Look into the configuration settings related to document management in SAP. Ensure that all necessary settings are correctly configured.
  Network Troubleshooting: If you suspect network issues, check the network connection and try accessing the document from a different network or device.
  File Format and Integrity: If the document is in a specific format, ensure that it is supported by SAP. If the document is corrupted, you may need to replace it with a valid version.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context about the failure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.