How To Fix HRTMC_RM017 - Cannot change status between 'Completed' and 'Canceled'

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_RM - Message Class for Talent Review Meeting

• Message number: 017

• Message text: Cannot change status between 'Completed' and 'Canceled'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_RM017 - Cannot change status between 'Completed' and 'Canceled' ?

  The SAP error message HRTMC_RM017 indicates that there is an issue with changing the status of a process or task between 'Completed' and 'Canceled'. This error typically arises in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) modules, particularly when dealing with processes like recruitment management or employee management.
  Cause:
  The error occurs because the system has specific rules and constraints regarding the status transitions of certain processes. In this case, once a task or process is marked as 'Completed', it cannot be directly changed to 'Canceled', and vice versa. This is often due to the integrity of the data and the workflow processes that are designed to maintain a clear and logical flow of status changes.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Review Status Transition Rules: Check the configuration settings in your SAP system to understand the allowed status transitions for the specific process you are working with. This can often be found in the customizing settings of the relevant module.
  
  
  Use Intermediate Status: If you need to change the status from 'Completed' to 'Canceled', you may need to first change it to an intermediate status (if available) that allows for such a transition. For example, you might need to set the status to 'In Progress' or 'Pending' before you can cancel it.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are using. This can provide insights into the status management and any specific rules that apply.
  
  
  Check User Permissions: Ensure that you have the necessary permissions to change the status of the task or process. Sometimes, restrictions are in place based on user roles.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on status management in your version of SAP.
  Training and Documentation: Consider reviewing training materials or documentation related to the specific module you are working with, as they often contain best practices for managing statuses.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to address the HRTMC_RM017 error and manage the status transitions effectively within your SAP system.