How To Fix HRTMC_BASIS425 - Country and region Customizing is not identical

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_BASIS - Message Class for Talent Management Core (HCM_TMC)

• Message number: 425

• Message text: Country and region Customizing is not identical

What causes this issue?

The Customizing entries for the countries in table T005 and for the
regions in table T005S are different in the HR system and in the
E-Recruiting system.

System Response

For data to be transferred from the candidate profile in the
E-Recruiting system to the talent profile in the HR system, Customizing
for the countries and regions must be identical in both systems. Since
this is not the case, the system does not transfer the data.

How to fix this error?

Synchronize the Customizing entries in the tables T005 and T005S in both
systems. In Customizing for <LS>SAP NetWeaver</>, choose <LS>General
Settings</> -> <LS>Set Countries</>, and choose the Customizing
activities <LS>Specify Countries in mySAP Systems (CRM, SRM, SCM,...)</>
and <LS>Insert Regions</>. In these Customizing activities, use the
standard client synchronization functions.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_BASIS425 - Country and region Customizing is not identical ?

  The SAP error message HRTMC_BASIS425, which states "Country and region Customizing is not identical," typically occurs in the context of the Talent Management module or when dealing with country-specific configurations in SAP. This error indicates that there is a mismatch in the customizing settings for countries and regions in the system.
  Cause:
  The error is usually caused by one of the following issues:
  
  Inconsistent Customizing Settings: The settings for countries and regions in the SAP system are not aligned. For example, if you have defined a country in one area of the system but have not defined the corresponding region or have defined it differently in another area.
  Missing Entries: There may be missing entries in the customizing tables that link countries to their respective regions.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may have been inconsistencies in the transport that led to this error.
  
  Solution:
  To resolve the HRTMC_BASIS425 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to the relevant section for country and region settings. This is usually found under:
  
  Personnel Management > Personnel Administration > Customizing > Country and Region.
  
  
  Verify that the customizing settings for countries and regions are consistent and correctly defined.
  
  
  
  Review Table Entries:
  
  Check the relevant tables (e.g., T005 for countries and T005U for regions) to ensure that all necessary entries exist and are correctly linked.
  You can use transaction codes like SE11 to view the table definitions and entries.
  
  
  
  Transport Consistency:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If there are discrepancies, you may need to re-transport the relevant customizing settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP you are using. There may be specific notes addressing this error.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error. You can search for notes related to HRTMC_BASIS425 in the SAP Support Portal.
  Community Forums: Consider visiting SAP Community forums or other SAP-related discussion platforms where similar issues may have been discussed.
  SAP Help Portal: The SAP Help Portal can provide additional documentation and guidance on configuring country and region settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.