How To Fix HRTMC_BASIS210 - Error creating the PDF

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_BASIS - Message Class for Talent Management Core (HCM_TMC)

• Message number: 210

• Message text: Error creating the PDF

What causes this issue?

An error occurred while creating the PDF.

System Response

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How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_BASIS210 - Error creating the PDF ?

  The SAP error message HRTMC_BASIS210, which indicates an issue with creating a PDF, can arise from various causes. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incorrect Configuration: The PDF generation may fail due to incorrect settings in the SAP system or missing configuration for the output device.
  Authorization Issues: The user may not have the necessary authorizations to generate PDFs.
  Printer Settings: The output device (printer) may not be correctly configured or may not support PDF output.
  Temporary System Issues: There may be temporary issues with the SAP system or the underlying infrastructure (e.g., network issues, server downtime).
  Software Bugs: There could be bugs in the SAP software or the specific version being used.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the output device in transaction SPAD. Ensure that the device is set up to handle PDF output.
  Check the settings in transaction SPDF to ensure that the PDF generation settings are correct.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create PDFs. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Test Output Device:
  
  Test the output device by printing a simple document to ensure it is functioning correctly. You can do this in transaction SP01 to check the spool requests.
  
  
  
  Check for System Issues:
  
  Look for any system alerts or messages that might indicate broader issues with the SAP system. Check the system logs (transaction SM21) for any relevant error messages.
  
  
  
  Update Software:
  
  If the issue persists, check if there are any patches or updates available for your SAP system that might address known bugs related to PDF generation.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. You can use the error message number (HRTMC_BASIS210) as a search term.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU53: Authorization Check
  SM21: System Log
  SPDF: PDF Settings
  
  
  
  Documentation: Review the SAP Help Portal for documentation related to PDF generation and output management.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HRTMC_BASIS210 error message in SAP.