How To Fix HRTIM_ABS_REQ020 - Unable to send the request with this approver

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTIM_ABS_REQ - Messages for Leave Request

• Message number: 020

• Message text: Unable to send the request with this approver

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTIM_ABS_REQ020 - Unable to send the request with this approver ?

  The SAP error message HRTIM_ABS_REQ020 typically indicates that there is an issue with sending a request for approval in the absence management module. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing Approver Assignment: The user who is supposed to approve the request may not be assigned as an approver in the system.
  Workflow Configuration Issues: There may be issues with the workflow configuration that prevent the request from being sent to the designated approver.
  User Status: The approver may have a status that prevents them from receiving requests (e.g., inactive, locked).
  Authorization Issues: The user may not have the necessary authorizations to send requests to the approver.
  System Configuration: There may be configuration issues in the absence management settings that need to be addressed.
  
  Solutions:
  
  
  Check Approver Assignment:
  
  Verify that the intended approver is correctly assigned in the system. This can usually be done in the organizational management or personnel administration modules.
  
  
  
  Review Workflow Configuration:
  
  Check the workflow settings to ensure that the approval process is correctly configured. This may involve reviewing the workflow definitions and ensuring that the approver is included in the workflow path.
  
  
  
  Verify User Status:
  
  Ensure that the approver's user account is active and not locked. You can check this in the user management section of SAP.
  
  
  
  Check Authorizations:
  
  Review the authorization profiles for both the requester and the approver to ensure they have the necessary permissions to send and receive requests.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  
  Testing:
  
  If changes are made, conduct tests to ensure that the request can be sent successfully to the approver.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PPOME (for organizational management) or SU01 (for user management) to check configurations.
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  Documentation: Review the official SAP documentation for absence management and workflow processes for additional insights.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.