How To Fix HRSSC00_ANALYTICS008 - Self-Service &1 &2 &3: Tracking ID &4 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSSC00_ANALYTICS - SSC: Analytics

• Message number: 008

• Message text: Self-Service &1 &2 &3: Tracking ID &4 is not available

What causes this issue?

Tracking ID &V4& is stored as a URL parameter for the Self-Service
application &V1& &V2& &V3& in one of the following places:
<ZH>Self-Service applications based on the Self-Services homepage</>
In <LS>Homepage Framework</> Customizing, choose <LS>Resources</> ->
<DS:SIMG.PCUI_HPF_065>Define Resources</>
<ZH>Self-Service applications not based on the Self-Services homepage</>
In the <LS>Portal Content Directory</> in the Web Dynpro properties of
the related iView
The same tracking ID must however also be specified in Customizing for
the Self-Service. This is <ZH>not</> the case.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify tracking ID &V4& for the Self-Service &V1& &V2& &V3& in the
<DS:SIMG.XSS_ANALYTICS_003>Set Data Tracking for Individual
Self-Services</> IMG activity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSSC00_ANALYTICS008 - Self-Service &1 &2 &3: Tracking ID &4 is not available ?

  The SAP error message HRSSC00_ANALYTICS008 typically indicates that there is an issue with accessing a specific tracking ID in the Self-Service application. This error can occur in various scenarios, particularly when users are trying to access analytics or reports related to their self-service transactions.
  Cause:
  
  Invalid Tracking ID: The tracking ID referenced in the error message may not exist or may have been deleted.
  Data Synchronization Issues: There may be a delay or issue in the synchronization of data between different systems or modules.
  Authorization Issues: The user may not have the necessary permissions to access the data associated with the tracking ID.
  Technical Issues: There could be a technical glitch or configuration issue within the SAP system that is preventing access to the tracking ID.
  
  Solution:
  
  Verify Tracking ID: Check if the tracking ID provided in the error message is correct and exists in the system. You may need to consult with your SAP administrator or check the relevant database tables.
  Check Data Synchronization: Ensure that all relevant data has been synchronized properly. If there are background jobs or processes that need to run, make sure they have completed successfully.
  Review User Permissions: Confirm that the user encountering the error has the appropriate authorizations to access the self-service analytics. This may involve checking roles and permissions in the SAP system.
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the tracking ID and any relevant details about the error.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for HR Self-Service and analytics to understand the expected behavior and troubleshooting steps.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  System Logs: Analyze system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.