How To Fix HRSFEC_SERVICES072 - Planned working time information is being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 072

• Message text: Planned working time information is being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES072 - Planned working time information is being processed ?

  The SAP error message HRSFEC_SERVICES072 typically indicates that there is an issue with the processing of planned working time information in the SAP system, particularly in the context of SAP SuccessFactors Employee Central (EC) or related modules. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the employee's working time data, such as overlapping time records or incorrect time entries.
  Configuration Issues: The configuration settings for working time or time management may not be set up correctly, leading to processing errors.
  System Performance: The system may be experiencing performance issues, causing delays in processing requests related to planned working time.
  Missing Authorizations: The user may not have the necessary authorizations to access or modify planned working time data.
  Integration Issues: If there are integrations with other systems (e.g., payroll, time management), issues in those integrations can lead to errors in processing.
  
  Solutions:
  
  Check Data Consistency: Review the employee's working time records for any inconsistencies or errors. Ensure that there are no overlapping time entries or incorrect data.
  Review Configuration Settings: Verify the configuration settings related to working time and time management in the SAP system. Ensure that they are set up according to business requirements.
  Monitor System Performance: Check the system performance and logs to identify any bottlenecks or issues that may be affecting processing times. If necessary, work with your IT team to resolve performance issues.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and modify planned working time data.
  Integration Checks: If applicable, review any integrations with other systems to ensure that they are functioning correctly and that data is being transferred as expected.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for SuccessFactors and Employee Central to understand the expected behavior and configuration for planned working time.
  Community Forums: Engage with SAP community forums or user groups to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.