How To Fix HRSFEC_PTP115 - HTTP Request denied by the SuccessFactors API

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 115

• Message text: HTTP Request denied by the SuccessFactors API

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP115 - HTTP Request denied by the SuccessFactors API ?

  The SAP error message HRSFEC_PTP115, which indicates "HTTP Request denied by the SuccessFactors API," typically arises when there is an issue with the API request being made to the SuccessFactors system. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authentication Issues: The API request may not be properly authenticated. This could be due to incorrect credentials or expired tokens.
  Insufficient Permissions: The user or application making the API request may not have the necessary permissions to access the requested resource.
  Incorrect Endpoint: The API endpoint being called may be incorrect or not available.
  IP Whitelisting: The IP address from which the request is being made may not be whitelisted in the SuccessFactors system.
  Request Format: The format of the request (headers, body, etc.) may not conform to the expected structure required by the SuccessFactors API.
  
  Solutions:
  
  
  Check Authentication:
  
  Ensure that the API credentials (username and password or OAuth tokens) are correct and have not expired.
  If using OAuth, verify that the token is valid and has the necessary scopes.
  
  
  
  Review Permissions:
  
  Check the user roles and permissions in SuccessFactors to ensure that the user or application has access to the API being called.
  Consult with your SuccessFactors administrator to verify the necessary permissions.
  
  
  
  Verify API Endpoint:
  
  Double-check the API endpoint URL to ensure it is correct and corresponds to the intended resource.
  Refer to the SuccessFactors API documentation for the correct endpoint structure.
  
  
  
  IP Whitelisting:
  
  If applicable, ensure that the IP address from which the request is being made is whitelisted in the SuccessFactors system settings.
  
  
  
  Validate Request Format:
  
  Ensure that the request headers and body are formatted correctly according to the API specifications.
  Use tools like Postman to test the API call and verify the request format.
  
  
  
  Related Information:
  
  SuccessFactors API Documentation: Always refer to the official SuccessFactors API documentation for detailed information on endpoints, authentication methods, and request formats.
  Error Logs: Check the error logs in your application or middleware to gather more context about the error.
  Support: If the issue persists, consider reaching out to SAP Support or your SuccessFactors administrator for further assistance.
  
  By addressing the above points, you should be able to resolve the HRSFEC_PTP115 error and successfully make API requests to SuccessFactors.