How To Fix HRSFEC_PTP060 - HTTP response could not be parsed. Please check the connection settings.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRSFEC_PTP -

  • Message number: 060

  • Message text: HTTP response could not be parsed. Please check the connection settings.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRSFEC_PTP060 - HTTP response could not be parsed. Please check the connection settings. ?

    The SAP error message HRSFEC_PTP060 indicates that there is an issue with the HTTP response that the system is trying to process. This error typically occurs in the context of SAP Fiori applications or when integrating with SAP SuccessFactors. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Network Issues: There may be connectivity problems between the SAP system and the external service (e.g., SuccessFactors).
    2. Incorrect URL: The URL configured for the service might be incorrect or outdated.
    3. Authentication Issues: There may be problems with the authentication credentials used to access the external service.
    4. Service Unavailability: The external service might be down or experiencing issues.
    5. Response Format: The response from the external service may not be in the expected format (e.g., JSON or XML).
    6. Proxy Settings: If a proxy is used, it may not be configured correctly.

    Solutions:

    1. Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
    2. Verify URL Configuration: Check the configuration settings in the SAP system to ensure that the URL for the external service is correct.
    3. Review Authentication Credentials: Ensure that the credentials (username, password, tokens) used for authentication are correct and have not expired.
    4. Check Service Status: Verify if the external service is up and running. You can check the service status through its status page or by contacting support.
    5. Inspect Response Format: Use tools like Postman or curl to manually call the service and inspect the response format. Ensure it matches what the SAP system expects.
    6. Review Proxy Settings: If a proxy is used, ensure that it is correctly configured in the SAP system. Check the transaction codes SM59 (RFC Destinations) and SICF (HTTP Services) for configuration.
    7. Check Logs: Review the application logs in SAP (transaction SLG1) for more detailed error messages that can provide additional context.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
    • Documentation: Review the official SAP documentation for the specific Fiori application or integration scenario you are working with.
    • Community Forums: Consider searching or posting in SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.

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