How To Fix HRSFEC_PTP036 - SFAPI query segment &1 is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 036

• Message text: SFAPI query segment &1 is unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP036 - SFAPI query segment &1 is unknown ?

  The SAP error message HRSFEC_PTP036 indicates that there is an issue with the SFAPI (SuccessFactors API) query, specifically that the segment specified in the query is unknown or not recognized by the system. This error typically occurs when there is a mismatch between the expected data structure and the actual data being queried.
  Causes:
  
  Incorrect Segment Name: The segment name provided in the API query does not match any of the defined segments in the SuccessFactors system.
  Configuration Issues: The SuccessFactors instance may not be properly configured, leading to missing or incorrectly defined segments.
  Version Mismatch: The API version being used may not support the segment being queried, or the segment may have been deprecated in a newer version.
  Data Model Changes: Changes in the data model (e.g., updates to the employee data model) may have resulted in segments being renamed or removed.
  
  Solutions:
  
  Verify Segment Name: Check the segment name in the API query against the SuccessFactors data model to ensure it is correct. You can do this by reviewing the data model in the SuccessFactors Admin Center.
  Check API Documentation: Refer to the latest SuccessFactors API documentation to confirm that the segment is valid and supported in the version you are using.
  Update API Calls: If the segment has been renamed or deprecated, update your API calls to use the correct segment name.
  Consult with SuccessFactors Support: If you are unable to resolve the issue, consider reaching out to SAP SuccessFactors support for assistance. They can provide insights into any recent changes or issues with the API.
  Test with Different Segments: If possible, test the API call with different segments to determine if the issue is isolated to a specific segment.
  
  Related Information:
  
  SuccessFactors API Documentation: Always refer to the official API documentation for the most accurate and up-to-date information regarding segments and their usage.
  Data Model Configuration: Familiarize yourself with the data model configuration in SuccessFactors, as this will help you understand how segments are structured and how to query them correctly.
  Community Forums: Engage with the SAP Community or SuccessFactors user forums, where you can find discussions and solutions related to similar issues faced by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.