How To Fix HRSFEC_MAP_JOB_POS047 - Cannot get Organizational Unit data from Employee Central

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_MAP_JOB_POS - Message Class for Job and Position Mapping

• Message number: 047

• Message text: Cannot get Organizational Unit data from Employee Central

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_MAP_JOB_POS047 - Cannot get Organizational Unit data from Employee Central ?

  The SAP error message HRSFEC_MAP_JOB_POS047 indicates that there is an issue with retrieving Organizational Unit (OU) data from Employee Central (EC) in the context of the SAP SuccessFactors integration. This error typically arises during the mapping of job positions or organizational structures.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the Employee Central system, such as missing Organizational Unit records or incorrect mappings.
  Configuration Issues: The integration settings between SAP SuccessFactors and the target system (like SAP ERP or S/4HANA) may not be properly configured.
  Authorization Issues: The user or service account used for the integration may not have the necessary permissions to access Organizational Unit data.
  Network or Connectivity Issues: Temporary network issues or connectivity problems between the systems can also lead to this error.
  Version Compatibility: There may be compatibility issues between the versions of the systems involved.
  
  Solutions:
  
  
  Check Data in Employee Central:
  
  Verify that the Organizational Units exist in Employee Central and that they are correctly configured.
  Ensure that the relevant data is not archived or inactive.
  
  
  
  Review Integration Configuration:
  
  Check the integration settings in the SAP Cloud Platform Integration (CPI) or middleware being used.
  Ensure that the mappings for Organizational Units are correctly set up.
  
  
  
  Verify User Permissions:
  
  Ensure that the user or service account has the necessary permissions to access Organizational Unit data in Employee Central.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues affecting the connection between the systems.
  Test the connectivity to the Employee Central API to ensure it is reachable.
  
  
  
  Consult Logs:
  
  Review the integration logs for more detailed error messages that can provide additional context on the issue.
  
  
  
  Update or Patch Systems:
  
  Ensure that both systems are updated to the latest versions and that any relevant patches have been applied.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP SuccessFactors documentation for integration and mapping guidelines.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  SAP Notes: Look for any relevant SAP Notes that may address known issues related to this error message.
  
  By following these steps, you should be able to diagnose and resolve the HRSFEC_MAP_JOB_POS047 error effectively.