HRSFEC_KEY_MAPPING038 - Neither Person ID &1 nor Person UUID &2 was found.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_KEY_MAPPING - Message Class for Key Mapping Logic

• Message number: 038

• Message text: Neither Person ID &1 nor Person UUID &2 was found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_KEY_MAPPING038 - Neither Person ID &1 nor Person UUID &2 was found. ?

  The SAP error message HRSFEC_KEY_MAPPING038 indicates that the system is unable to find a specific Person ID or Person UUID in the database. This error typically occurs in the context of SAP SuccessFactors Employee Central, particularly when there are issues with data synchronization or mapping between different systems or modules.
  Cause:
  
  Missing Data: The Person ID or UUID being referenced does not exist in the system. This could be due to data not being uploaded or an error during data migration.
  Incorrect Mapping: There may be an issue with how the Person ID or UUID is mapped between different systems (e.g., between SAP SuccessFactors and SAP ERP).
  Data Deletion: The record may have been deleted or is in a state that makes it inaccessible.
  Integration Issues: If you are using middleware or integration tools, there may be a failure in the data transfer process.
  
  Solution:
  
  Verify Data: Check the database or the relevant data source to ensure that the Person ID and UUID exist. You can do this by querying the database or using the SuccessFactors UI to search for the employee.
  Check Mapping Configuration: Review the mapping configuration between systems to ensure that the Person ID and UUID are correctly set up. This may involve checking integration settings or middleware configurations.
  Data Synchronization: If you are using integration tools, ensure that the data synchronization process is functioning correctly. You may need to re-run the integration job or check for errors in the integration logs.
  Consult Logs: Look at the application logs for more detailed error messages that could provide additional context about the failure.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have access to tools and logs that can help diagnose the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Documentation: Review the SAP SuccessFactors documentation for information on data mapping and integration best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.