How To Fix HRSFEC_CDB004 - Service &1 is not Active

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_CDB - Message Class for SF EmployeeCentral Configuration Dashboard

• Message number: 004

• Message text: Service &1 is not Active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_CDB004 - Service &1 is not Active ?

  The SAP error message HRSFEC_CDB004: Service &1 is not Active typically occurs in the context of SAP SuccessFactors or related applications when a specific service or feature is not activated or configured properly. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Service Not Activated: The specific service referenced in the error message (denoted by &1) is not activated in the system.
  Configuration Issues: There may be configuration issues in the backend system that prevent the service from being recognized as active.
  Authorization Issues: The user may not have the necessary permissions to access the service.
  System Updates: Recent updates or changes in the system may have affected the status of the service.
  Integration Issues: If the service is part of an integration with another system, there may be issues with the integration setup.
  
  Solutions:
  
  
  Activate the Service:
  
  Go to the SAP system and check the service status. You may need to activate the service through the relevant configuration settings.
  This can typically be done in the SAP Fiori Launchpad or through the SAP backend configuration.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the service in question. Ensure that all necessary parameters are set correctly.
  Consult the SAP documentation for the specific service to ensure all prerequisites are met.
  
  
  
  User Authorization:
  
  Verify that the user encountering the error has the necessary roles and authorizations to access the service.
  If not, assign the appropriate roles or permissions.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  This can help identify if there are underlying issues affecting the service.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message.
  SAP frequently updates its documentation and provides fixes for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  SAP SuccessFactors Documentation: Review the official SAP SuccessFactors documentation for information on service activation and configuration.
  Community Forums: Check SAP Community forums for discussions related to this error. Other users may have encountered similar issues and shared their solutions.
  System Version: Ensure that you are aware of the version of SAP you are using, as solutions may vary between different versions.
  
  By following these steps, you should be able to diagnose and resolve the error message HRSFEC_CDB004 effectively.