How To Fix HRPIQNLDUO01065 - Message already sent to DUO with latest information

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQNLDUO01 - BROHNO Message Class

• Message number: 065

• Message text: Message already sent to DUO with latest information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQNLDUO01065 - Message already sent to DUO with latest information ?

  The SAP error message HRPIQNLDUO01065, which states "Message already sent to DUO with latest information," typically occurs in the context of the integration between SAP and the DUO Security system, which is used for two-factor authentication (2FA). This error indicates that the system has already sent the latest authentication request or message to DUO, and there is no new information to send.
  Cause:
  
  Duplicate Request: The error often arises when there is an attempt to send the same authentication request multiple times without any changes in the data.
  Timing Issues: If the system is configured to send requests at short intervals, it may trigger this error if the previous request has not yet been processed by DUO.
  Configuration Issues: There may be misconfigurations in the integration settings between SAP and DUO, leading to repeated attempts to send the same message.
  
  Solution:
  
  Check for Duplicate Requests: Ensure that the system is not attempting to send the same request multiple times. Review the logic in the code or configuration that triggers the message to DUO.
  Increase Time Intervals: If the requests are being sent too frequently, consider increasing the time interval between requests to allow for proper processing.
  Review Integration Settings: Check the configuration settings for the integration between SAP and DUO. Ensure that all parameters are set correctly and that there are no issues with the connection.
  Error Handling: Implement error handling in your code to manage situations where a message has already been sent. This can help prevent unnecessary duplicate requests.
  Consult Documentation: Refer to the official SAP and DUO documentation for any specific guidelines or troubleshooting steps related to this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support or DUO support for further assistance. They may provide insights specific to your configuration or environment.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to the integration with DUO.
  DUO Documentation: Review DUO's documentation for any known issues or best practices regarding integration with SAP systems.
  Logs and Monitoring: Monitor logs in both SAP and DUO to identify patterns or specific conditions that lead to this error, which can help in troubleshooting.
  
  By following these steps, you should be able to diagnose and resolve the HRPIQNLDUO01065 error effectively.