How To Fix HRPIQNL01315 - E-mail address of the student does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQNL01 - Netherlands

• Message number: 315

• Message text: E-mail address of the student does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQNL01315 - E-mail address of the student does not exist ?

  The SAP error message HRPIQNL01315, which states "E-mail address of the student does not exist," typically occurs in the context of SAP Student Lifecycle Management (SLCM) or similar modules where student data is managed. This error indicates that the system is unable to find a valid email address associated with a student record when attempting to perform an action that requires it, such as sending notifications or communications.
  Cause:
  
  Missing Email Address: The most common cause is that the student record does not have an email address entered in the system.
  Incorrect Data Entry: The email address may have been entered incorrectly or in an invalid format.
  Data Synchronization Issues: If the student data is synchronized from another system, there may be issues with the data transfer that resulted in missing email addresses.
  Inactive or Deleted Records: The student record may be inactive or deleted, leading to the absence of an email address.
  
  Solution:
  
  
  Check Student Record: 
  
  Navigate to the student’s record in the SAP system.
  Verify if the email address field is populated. If it is empty, enter a valid email address.
  
  
  
  Validate Email Format: 
  
  Ensure that the email address is in the correct format (e.g., [e-mail]).
  
  
  
  Data Synchronization: 
  
  If the data is imported from another system, check the synchronization process to ensure that email addresses are being transferred correctly.
  
  
  
  Review User Status: 
  
  Check if the student record is active. If the record is inactive or deleted, you may need to reactivate it or create a new record.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or user manuals for specific instructions related to managing student records and email addresses.
  
  
  
  Contact Support: 
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that the user attempting to access or modify the student record has the necessary permissions to view and edit email addresses.
  Training and Documentation: Ensure that staff handling student records are trained on the importance of maintaining accurate contact information.
  
  By following these steps, you should be able to resolve the HRPIQNL01315 error and ensure that student email addresses are correctly maintained in the system.