How To Fix HRPIQ00MBSS012 - Failed to read your Registration Cart

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ00MBSS - Message Class for Module Booking Self-service

• Message number: 012

• Message text: Failed to read your Registration Cart

What causes this issue?

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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ00MBSS012 - Failed to read your Registration Cart ?

  The SAP error message HRPIQ00MBSS012, which indicates "Failed to read your Registration Cart," typically occurs in the context of SAP's HR (Human Resources) module, particularly when dealing with employee registrations or course enrollments in the SAP Learning Solution (LSO) or similar applications.
  Causes:
  
  Session Timeout: The user's session may have timed out, leading to an inability to access the registration cart.
  Data Corruption: There may be issues with the data stored in the registration cart, such as corruption or inconsistencies.
  Authorization Issues: The user may not have the necessary permissions to access the registration cart.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Configuration Errors: Incorrect configuration settings in the SAP system related to the Learning Solution or registration processes.
  
  Solutions:
  
  Refresh Session: Log out and log back into the SAP system to refresh the session. This can often resolve session-related issues.
  Check Permissions: Ensure that the user has the appropriate authorizations to access the registration cart. This may require assistance from an SAP administrator.
  Clear Cache: Clear the browser cache or the SAP GUI cache, as cached data can sometimes lead to issues.
  Review Data: If you have access, check the data in the registration cart for any inconsistencies or errors. This may require technical support.
  System Check: Contact your IT support team to check for any ongoing technical issues with the SAP system, including database or server problems.
  Configuration Review: If you have administrative access, review the configuration settings related to the Learning Solution to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support Forums: Look for discussions in SAP community forums or other user groups where similar issues may have been addressed.
  Documentation: Refer to the official SAP documentation for the Learning Solution or HR module for guidance on troubleshooting and configuration.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.