How To Fix HRPIQ00MBSS005 - Selected items can not be added to Registration Cart

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ00MBSS - Message Class for Module Booking Self-service

• Message number: 005

• Message text: Selected items can not be added to Registration Cart

What causes this issue?

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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ00MBSS005 - Selected items can not be added to Registration Cart ?

  The SAP error message HRPIQ00MBSS005, which states "Selected items cannot be added to Registration Cart," typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly in the area of training and event management. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Item Availability: The selected items (courses, events, etc.) may not be available for registration. This could be due to the event being full, canceled, or not yet open for registration.
  
  
  User Authorization: The user may not have the necessary permissions to register for the selected items. This could be due to role assignments or missing authorizations in the system.
  
  
  Prerequisites Not Met: Some courses or events may have prerequisites that the user has not completed. If a user does not meet the required qualifications, they will not be able to register.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the addition of items to the registration cart. This could include settings related to the event or course itself.
  
  
  Technical Issues: There could be temporary technical issues with the SAP system, such as connectivity problems or system errors.
  
  
  Solutions:
  
  
  Check Item Availability: Verify that the items you are trying to add to the registration cart are available for registration. Check the event status and ensure it is open for enrollment.
  
  
  Review User Authorizations: Ensure that the user has the necessary permissions to register for the selected items. This may involve checking user roles and authorizations in the SAP system.
  
  
  Verify Prerequisites: Check if there are any prerequisites for the courses or events. If there are, ensure that the user has completed them before attempting to register.
  
  
  Consult Configuration Settings: If you have access to the configuration settings, review them to ensure that there are no restrictions preventing registration. This may require assistance from an SAP administrator or consultant.
  
  
  Technical Support: If the issue persists, consider reaching out to your IT support team or SAP support for assistance. They can help diagnose any technical issues that may be affecting the registration process.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  User Documentation: Refer to the user documentation for the specific SAP module you are using. This documentation may provide additional insights into registration processes and error handling.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered similar issues. They may share their experiences and solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully add items to the registration cart.