How To Fix HRPIQ00IDM014 - Request to delete users cannot be sent to IDM for &1 user(s)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ00IDM - Messages for IDM integration

• Message number: 014

• Message text: Request to delete users cannot be sent to IDM for &1 user(s)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ00IDM014 - Request to delete users cannot be sent to IDM for &1 user(s) ?

  The SAP error message HRPIQ00IDM014 indicates that there was an issue when trying to delete users in the Identity Management (IDM) system. The message specifically states that the request to delete users cannot be sent to IDM for a specified number of users.
  Cause:
  This error can occur due to several reasons, including:
  
  
  Configuration Issues: The integration between SAP and IDM may not be properly configured. This could involve incorrect settings in the SAP system or in the IDM system.
  
  
  User Status: The users you are trying to delete may not be in a status that allows deletion. For example, if the users are currently active or have pending requests, the deletion may be blocked.
  
  
  Authorization Issues: The user executing the deletion may not have the necessary authorizations to perform this action in IDM.
  
  
  Technical Errors: There could be technical issues such as network problems, IDM service being down, or other system errors that prevent the request from being processed.
  
  
  Data Integrity Issues: There may be data integrity issues with the user records that prevent them from being deleted.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Verify the configuration settings for the integration between SAP and IDM. Ensure that all necessary parameters are correctly set.
  
  
  User Status Verification: Check the status of the users you are trying to delete. Ensure that they are eligible for deletion and do not have any pending actions.
  
  
  Authorization Check: Ensure that the user performing the deletion has the necessary authorizations in both SAP and IDM.
  
  
  Review Logs: Check the application logs in both SAP and IDM for any additional error messages or warnings that could provide more context about the failure.
  
  
  Test Connectivity: Ensure that there is proper connectivity between the SAP system and the IDM system. You can perform a test to see if other requests can be sent successfully.
  
  
  Consult Documentation: Refer to the SAP documentation or the IDM documentation for any specific notes or troubleshooting steps related to this error.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your IDM support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  IDM Documentation: Review the documentation for your specific version of IDM for any known issues or configuration guidelines.
  Community Forums: Look for discussions in SAP community forums or other technical forums where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.