How To Fix HRPIQ00IDM011 - Could not send request to delete &1 user(s) to Identity Management

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ00IDM - Messages for IDM integration

• Message number: 011

• Message text: Could not send request to delete &1 user(s) to Identity Management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ00IDM011 - Could not send request to delete &1 user(s) to Identity Management ?

  The SAP error message HRPIQ00IDM011 indicates that there was an issue when trying to send a request to delete one or more users from the Identity Management (IDM) system. This error can occur in various scenarios, particularly in the context of user management and provisioning in SAP systems integrated with IDM.
  Possible Causes:
  
  Connectivity Issues: There may be network connectivity problems between the SAP system and the IDM system, preventing the request from being sent.
  Configuration Errors: The configuration settings for the IDM integration in the SAP system may be incorrect or incomplete.
  Authorization Issues: The user or service account attempting to perform the delete operation may not have the necessary permissions in IDM.
  IDM System Errors: The IDM system itself may be experiencing issues, such as being down or having internal errors that prevent it from processing requests.
  Incorrect User Data: The user(s) being deleted may not exist in the IDM system, or there may be issues with the data being sent.
  
  Solutions:
  
  Check Connectivity: Ensure that the SAP system can communicate with the IDM system. This can be done by testing network connections and checking for any firewall rules that may be blocking communication.
  Review Configuration: Verify the configuration settings for the IDM integration in the SAP system. Ensure that all necessary parameters are correctly set up, including the connection details to the IDM system.
  Check Authorizations: Ensure that the user or service account has the necessary permissions to delete users in the IDM system. This may involve checking roles and authorizations in both the SAP and IDM systems.
  Monitor IDM System: Check the status of the IDM system to ensure it is operational. Look for any error logs or alerts that may indicate issues within the IDM system itself.
  Validate User Data: Confirm that the user(s) you are trying to delete exist in the IDM system and that the data being sent is correct and complete.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  IDM Documentation: Review the documentation for the IDM system to understand its requirements and limitations regarding user deletion.
  Logs and Traces: Enable logging or tracing in both the SAP and IDM systems to capture more detailed information about the error when it occurs. This can help in diagnosing the root cause.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your IDM vendor for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.