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How To Fix HRPIQ00EXT_IAP_7_CC043 - Validity of Insurer &1 Branch Office &2 could not be fetched


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPIQ00EXT_IAP_7_CC - Message Class for SLCM Customer Connect 2015

  • Message number: 043

  • Message text: Validity of Insurer &1 Branch Office &2 could not be fetched

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPIQ00EXT_IAP_7_CC043 - Validity of Insurer &1 Branch Office &2 could not be fetched ?

    The SAP error message HRPIQ00EXT_IAP_7_CC043 indicates that the system is unable to fetch the validity of a specific insurer and branch office combination. This error typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly in the area of insurance and benefits management.

    Cause:

    1. Data Inconsistency: The insurer or branch office data may not be correctly maintained in the system. This could be due to missing entries or incorrect configurations.
    2. Master Data Issues: The insurer or branch office may not be set up properly in the relevant master data tables.
    3. Authorization Issues: The user may not have the necessary authorizations to access the data related to the insurer or branch office.
    4. System Configuration: There may be issues with the configuration settings related to insurance providers or branch offices in the system.

    Solution:

    1. Check Master Data:

      • Verify that the insurer and branch office are correctly defined in the system. Check the relevant tables (e.g., T5D1, T5D2) to ensure that the entries exist and are valid.
      • Ensure that the validity dates for the insurer and branch office are correctly set.
    2. Review Configuration:

      • Check the configuration settings for insurance providers in the SAP system. Ensure that all necessary settings are in place and that there are no missing configurations.
      • If applicable, review the configuration for the specific insurance type being used.
    3. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access the insurer and branch office data. This may involve checking user roles and authorizations in the SAP system.
    4. Consult Documentation:

      • Refer to SAP documentation or notes related to this specific error message. There may be specific notes or patches available that address this issue.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or SPRO (SAP Reference IMG) for configuration.
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may provide specific fixes or workarounds.
    • Testing: After making any changes, perform tests to ensure that the issue is resolved and that the system can fetch the validity of the insurer and branch office correctly.

    By following these steps, you should be able to identify and resolve the cause of the error message HRPIQ00EXT_IAP_7_CC043.

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