How To Fix HRPFD00330 - Status undetermined: run & locked

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPFD00 - HR-PF: International Pension Fund

• Message number: 330

• Message text: Status undetermined: run & locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPFD00330 - Status undetermined: run & locked ?

  The SAP error message HRPFD00330 with the description "Status undetermined: run & locked" typically occurs in the context of HR (Human Resources) processes, particularly when dealing with personnel actions or infotypes. This error indicates that a process is currently locked and cannot be executed or modified until the lock is released.
  Causes:
  
  Locked Processes: The error usually arises when a personnel action or infotype is being processed by another user or program, leading to a lock on that specific record.
  Incomplete Processes: If a previous process was not completed successfully, it may leave the system in a locked state.
  Database Locks: Sometimes, database locks can occur due to long-running transactions or system issues.
  User Sessions: Multiple user sessions trying to access the same data can lead to conflicts and locks.
  
  Solutions:
  
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can identify the user or process that is holding the lock and take appropriate action.
  
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Wait and Retry: If the lock is due to another user processing the data, you may need to wait until that user completes their action and releases the lock.
  
  
  Review Background Jobs: If the error is related to a background job, check the status of the job using transaction SM37. If the job is stuck, you may need to cancel it.
  
  
  Check for Incomplete Actions: Review any personnel actions that may have been left incomplete. Completing or rolling back these actions may resolve the lock.
  
  
  System Restart: In some cases, a system restart may be necessary to clear locks, especially if they are due to system issues.
  
  
  Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate deeper system-level locks or issues.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  PA30: To manage infotypes and personnel actions.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on handling locks and personnel actions.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks and personnel actions.
  
  
  By following these steps, you should be able to identify the cause of the HRPFD00330 error and take appropriate action to resolve it.