How To Fix HRPDV020 - Error retrieving user's settings data

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPDV - HR PDV Messages

• Message number: 020

• Message text: Error retrieving user's settings data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPDV020 - Error retrieving user's settings data ?

  The SAP error message HRPDV020, which states "Error retrieving user's settings data," typically occurs in the context of the SAP Human Resources (HR) module, particularly when dealing with user-specific settings or configurations. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the settings data.
  Data Corruption: There may be corruption in the user settings data in the database.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  User Profile Issues: The user profile may not be set up correctly or may be missing required information.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the appropriate authorizations to access the HR settings. This can be done by checking the user's roles and profiles in transaction code SU01 or SU53.
  
  
  
  Review User Profile:
  
  Verify that the user profile is correctly set up. Check for any missing or incorrect entries in the user master data (transaction code SU01).
  
  
  
  Database Consistency:
  
  Run consistency checks on the database to identify and rectify any corruption in the user settings data. This may require the assistance of a database administrator.
  
  
  
  System Configuration:
  
  Review the system configuration settings related to HR and user settings. Ensure that all necessary parameters are correctly configured.
  
  
  
  Check for Notes and Patches:
  
  Look for SAP Notes or patches related to this error. Sometimes, SAP releases updates that address specific issues, and applying these can resolve the problem.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error. This may require technical expertise in ABAP programming.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SE80 (Object Navigator) for debugging.
  SAP Notes: Regularly check the SAP Support Portal for any notes related to HRPDV020 or similar issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the HRPDV020 error and implement an appropriate solution.