How To Fix HRPBSUS408 - This case is being referred by another one.

HRPBSUS408 - Overview

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 408

• Message text: This case is being referred by another one.

What causes this issue?

System finds this case number is being refered by another case.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

HRPBSUS408 - Details

• The SAP error message HRPBSUS408, which states "This case is being referred by another one," typically occurs in the context of SAP Human Capital Management (HCM) or SAP Payroll when there are issues related to case management, particularly in the handling of employee cases or inquiries.
  
  Cause:
  This error usually arises when:
  
  Case Dependency: The case you are trying to access or modify is linked to another case that is still open or unresolved. This can happen in scenarios where cases are interrelated, such as when one case is dependent on the resolution of another.
  Workflow Issues: There may be a workflow process that has not been completed, leading to the current case being in a pending state.
  Data Integrity: There might be data integrity issues where the system is unable to process the case due to existing references to another case.
  
  
  Solution:
  To resolve the HRPBSUS408 error, you can take the following steps:
  
  Check Case Status: Review