How To Fix HRPBSSG864 - RPUPBSR8: Discount Values not found in customisation table T5RPBS8l

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSG - Message Class For Public Sector(Singapore)

• Message number: 864

• Message text: RPUPBSR8: Discount Values not found in customisation table T5RPBS8l

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSG864 - RPUPBSR8: Discount Values not found in customisation table T5RPBS8l ?

  The SAP error message HRPBSSG864 RPUPBSR8 indicates that the system is unable to find discount values in the customization table T5RPBS8l. This error typically occurs in the context of payroll processing or benefits administration, where specific discount values are required for calculations.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary discount values have not been configured in the customization table T5RPBS8l. This table is used to store specific discount-related data that the payroll or benefits processing requires.
  Incorrect Data Entry: There may be incorrect or incomplete entries in the customization table, leading to the system being unable to retrieve the required discount values.
  Transport Issues: If the configuration was recently transported from another system (e.g., development to production), there may have been issues during the transport process that resulted in missing data.
  
  Solution:
  
  
  Check Customization Table: 
  
  Access the table T5RPBS8l using transaction code SE16 or SE11.
  Verify if the required discount values are present. If they are missing, you will need to add the necessary entries.
  
  
  
  Add Missing Entries:
  
  If you find that the discount values are indeed missing, consult with your HR or payroll configuration team to determine the correct values that need to be added.
  Ensure that the entries are correctly formatted and meet the requirements of your payroll or benefits processing.
  
  
  
  Review Configuration Documentation:
  
  Check any relevant configuration documentation to ensure that all necessary steps have been followed in setting up the discount values.
  If there are specific guidelines or requirements for your organization, make sure they are adhered to.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  If necessary, re-transport the configuration or manually enter the missing data.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test run of the payroll or benefits processing to ensure that the error has been resolved and that the discount values are being applied correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  Documentation: Review SAP Help documentation for detailed information on customizing payroll and benefits processing, particularly regarding discount values and related tables.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary discount values are correctly configured in your SAP system.