How To Fix HRPBSQA020 - Employee has no ID card record captured in IT0185

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSQA -

• Message number: 020

• Message text: Employee has no ID card record captured in IT0185

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSQA020 - Employee has no ID card record captured in IT0185 ?

  The SAP error message HRPBSQA020 indicates that the employee does not have an ID card record captured in the infotype IT0185 (ID Card). This infotype is used to store information related to an employee's identification cards, such as national ID cards, driver's licenses, or other forms of identification.
  Cause:
  
  Missing Data: The employee record in the system does not have any entries in infotype IT0185. This could be due to the record not being created or the data being deleted.
  Incorrect Personnel Number: The personnel number being referenced may not correspond to an employee who has an ID card record.
  Data Entry Error: There may have been an error during data entry or data migration that resulted in the absence of the ID card information.
  
  Solution:
  
  
  Create or Update IT0185:
  
  Navigate to the infotype IT0185 for the employee in question.
  If no records exist, create a new entry for the ID card. Ensure that all required fields are filled out correctly.
  If there are existing records, verify that they are complete and accurate.
  
  
  
  Check Personnel Number:
  
  Ensure that you are using the correct personnel number when trying to access the employee's records.
  
  
  
  Authorization:
  
  Ensure that you have the necessary permissions to view or edit infotype IT0185. If not, contact your HR administrator or SAP support team.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding the maintenance of employee records in SAP.
  
  
  
  SAP Notes:
  
  Check for any SAP Notes or updates related to this error message. Sometimes, there may be patches or updates that address specific issues.
  
  
  
  Related Information:
  
  Infotype IT0185: This infotype is part of the SAP HR module and is used to manage employee identification card information.
  Transaction Codes: You can use transaction codes such as PA30 (Maintain HR Master Data) to access and manage infotypes.
  HR Master Data: Ensure that all relevant HR master data is maintained correctly to avoid similar issues in the future.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.