How To Fix HRPBSPT_PBPS308 - No seniority data found for public sector

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSPT_PBPS - Messages for Portugal Public Sector

• Message number: 308

• Message text: No seniority data found for public sector

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSPT_PBPS308 - No seniority data found for public sector ?

  The SAP error message HRPBSPT_PBPS308 indicates that there is no seniority data found for the public sector in the system. This error typically arises in the context of public sector payroll processing or when trying to access employee seniority information.
  Cause:
  
  Missing Data: The most common cause is that the seniority data for the employee in question has not been maintained in the system. This could be due to data entry errors or incomplete data migration.
  Incorrect Configuration: There may be issues with the configuration settings in the Public Sector Management (PSM) module or the Human Capital Management (HCM) module that prevent the system from retrieving the necessary seniority data.
  Employee Status: The employee may not have been assigned the correct status or may not be active in the system, which can lead to the absence of seniority data.
  Time Evaluation Issues: If time evaluation has not been run correctly or if there are errors in the time data, this can also lead to missing seniority information.
  
  Solution:
  
  Check Employee Data: Verify that the employee's seniority data is correctly maintained in the system. This can be done by checking the relevant infotypes (e.g., Infotype 0001 for Organizational Assignment, Infotype 0002 for Personal Data, and Infotype 0041 for Date Specifications).
  Maintain Seniority Data: If the seniority data is missing, it needs to be entered. This can typically be done through the relevant infotype maintenance transactions (e.g., PA30).
  Review Configuration: Check the configuration settings in the Public Sector and HCM modules to ensure that they are set up correctly to handle seniority data.
  Run Time Evaluation: If applicable, ensure that the time evaluation process has been executed successfully. This can be done using transaction code PT60 or PT_ERL.
  Check Employee Status: Ensure that the employee is active and has the correct status in the system. If the employee is inactive or on leave, this may affect the availability of seniority data.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or updates.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and PT60 (Time Evaluation) for managing employee data.
  Public Sector Management: Understanding the specific configurations and requirements for public sector payroll processing can help in resolving issues related to seniority data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.