How To Fix HRPBSDEVAVG392 - For incapacity to work, temporary increase only possible under 65 years

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSDEVAVG - HR-VADM: Public Sector Pensions Act

• Message number: 392

• Message text: For incapacity to work, temporary increase only possible under 65 years

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSDEVAVG392 - For incapacity to work, temporary increase only possible under 65 years ?

  The SAP error message HRPBSDEVAVG392 typically relates to the handling of incapacity to work (sick leave) benefits in the context of employee age restrictions. This error indicates that a temporary increase in benefits or allowances for incapacity to work is only applicable to employees under the age of 65. 
  Cause:
  
  Age Restriction: The system is programmed to enforce a rule that limits certain benefits or allowances based on the employee's age. In this case, it suggests that employees aged 65 and older are not eligible for a temporary increase in incapacity benefits.
  Configuration Settings: The error may arise from specific configuration settings in the SAP HR module that define eligibility criteria for benefits based on age.
  Data Entry Issues: There may be incorrect data entries regarding the employee's age or incapacity status that trigger this error.
  
  Solution:
  
  Verify Employee Age: Check the employee's date of birth in the system to ensure that the age is correctly recorded. If the employee is indeed over 65, the error is expected behavior.
  Review Configuration: If the business rules have changed or if there is a need to adjust the age limit for benefits, consult with your SAP HR configuration team to review and potentially modify the eligibility criteria in the system.
  Consult HR Policies: Ensure that the HR policies align with the configurations in SAP. If there are exceptions or changes in policy, these should be reflected in the system settings.
  Documentation and Training: Provide documentation or training to HR personnel regarding the age restrictions and how to handle cases that may trigger this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance on handling incapacity benefits.
  Legal Compliance: Ensure that the handling of incapacity benefits complies with local labor laws and regulations, as these can vary significantly by region.
  Testing: If changes are made to the configuration, conduct thorough testing to ensure that the system behaves as expected for all age groups.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP HR expert for further assistance.