How To Fix HRPAYUS_EIWO062 - e-IWO solution is not active in the current system.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_EIWO - e-IWO enhancement

• Message number: 062

• Message text: e-IWO solution is not active in the current system.

What causes this issue?

You have attempted to use the <ZK>Income Withholding Order </>(e-IWO)
solution in your system.

System Response

The system cannot perform this action because it has detected there is
no activation in the current system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

To enable this solution in your system, is it required to:
After implementing the SAP Note, which delivers the standard solution,
activate the <LS>HCM USA electronic Child Support Income Withholding
Orders </>(HCM_LOC_CI_104) Business Function in <ZH>SFW5 </>transaction.
<ZH>Note: </>Before installing the enhancement package, make sure you
obtain information about this business
function and its usage for your business processes.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_EIWO062 - e-IWO solution is not active in the current system. ?

  The SAP error message HRPAYUS_EIWO062 indicates that the e-IWO (Electronic Income Withholding Order) solution is not active in the current system. This error typically arises in the context of payroll processing, particularly when dealing with income withholding orders in the United States.
  Cause:
  The primary cause of this error is that the e-IWO functionality, which is used for managing income withholding orders electronically, has not been activated or configured in your SAP system. This can happen for several reasons, including:
  
  Missing Configuration: The necessary configuration settings for e-IWO have not been set up in the system.
  Inactive Business Function: The business function related to e-IWO is not activated in the system.
  System Version: The version of SAP you are using may not support e-IWO, or it may require specific updates or enhancements.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Activate the e-IWO Solution:
  
  Check if the e-IWO solution is available in your SAP version. If it is, you may need to activate it through the transaction code SFW5 (Switch Framework).
  Look for the relevant business function related to e-IWO and activate it.
  
  
  
  Configuration:
  
  Ensure that all necessary configuration settings for e-IWO are completed. This may involve setting up the relevant infotypes, customizing payroll settings, and ensuring that the necessary integration with external systems is in place.
  
  
  
  Check Documentation:
  
  Refer to the SAP Help Portal or the specific documentation for your version of SAP to understand the prerequisites and steps required to activate and configure e-IWO.
  
  
  
  Consult with SAP Support:
  
  If you are unsure about the activation process or if the issue persists after following the above steps, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and version.
  
  
  
  Testing:
  
  After activation and configuration, perform thorough testing to ensure that the e-IWO functionality works as expected and that the error message no longer appears.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional information or patches related to e-IWO.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: Consider training for your HR and payroll team on the e-IWO process to ensure they are familiar with its functionality and requirements.
  
  By following these steps, you should be able to resolve the HRPAYUS_EIWO062 error and successfully activate the e-IWO solution in your SAP system.