How To Fix HRPAYUS_CLD_BSI060 - The passwords do not match.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_CLD_BSI - Message Class for BSI TaxFactory SaaS Integration

• Message number: 060

• Message text: The passwords do not match.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_CLD_BSI060 - The passwords do not match. ?

  The SAP error message HRPAYUS_CLD_BSI060 with the description "The passwords do not match" typically occurs in the context of the integration between SAP HR (Human Resources) and the BSI (Business Software, Inc.) tax calculation software. This error usually indicates that there is a mismatch between the passwords configured in the SAP system and those expected by the BSI software.
  Cause:
  
  Incorrect Passwords: The most common cause is that the password entered for the BSI connection in the SAP system does not match the password configured in the BSI software.
  Configuration Issues: There may be issues in the configuration settings for the BSI interface in SAP, such as incorrect user credentials or connection parameters.
  Password Changes: If the password for the BSI service was recently changed and the SAP system was not updated accordingly, this error can occur.
  User Account Issues: The user account being used to connect to BSI may be locked or inactive.
  
  Solution:
  
  Verify Passwords: Check the password configured in the SAP system against the password set in the BSI software. Ensure they match exactly, including case sensitivity.
  Update Configuration: If the password has changed, update the configuration in SAP to reflect the new password. This can typically be done in the transaction code related to BSI configuration (e.g., PB10 or PB20).
  Check User Account: Ensure that the user account used for the BSI connection is active and not locked. You may need to reset the password or unlock the account if necessary.
  Test Connection: After making changes, test the connection to BSI to ensure that the integration is functioning correctly.
  Consult Documentation: Refer to the SAP and BSI integration documentation for specific configuration steps and troubleshooting tips.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PB10 (for BSI configuration) and PB20 (for BSI settings).
  BSI Documentation: Review the BSI documentation for any specific requirements or settings that need to be configured in SAP.
  SAP Notes: Check SAP Notes for any known issues or patches related to the BSI integration that may address this error.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the HRPAYUS_CLD_BSI060 error and ensure proper communication between SAP and BSI.