How To Fix HRPAYTR03621 - No information available for field &-&

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR03 -

• Message number: 621

• Message text: No information available for field &-&

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR03621 - No information available for field &-& ?

  The SAP error message HRPAYTR03621, which states "No information available for field &-&," typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to retrieve or find the necessary data for a specific field during payroll processing.
  Causes:
  
  
  Missing Master Data: The employee's master data (such as infotypes) may be incomplete or missing. This could include missing information in infotypes like personal data, organizational assignment, or payroll-related infotypes.
  
  
  Incorrect Configuration: There may be issues with the configuration of the payroll schema or the specific payroll driver being used. If the schema is not set up correctly, it may not be able to access the required data.
  
  
  Data Not Yet Processed: If the payroll period has not been processed completely, certain fields may not have been populated yet.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the required data.
  
  
  Custom Fields: If there are custom fields or enhancements in the payroll process, they may not be populated correctly, leading to this error.
  
  
  Solutions:
  
  
  Check Master Data: Verify that all necessary infotypes for the employee are correctly filled out. Ensure that the relevant data is available and complete.
  
  
  Review Payroll Configuration: Check the payroll schema and ensure that it is configured correctly. Look for any customizations that may have been made and verify that they are functioning as intended.
  
  
  Run Payroll Simulation: If applicable, run a payroll simulation to see if the error persists. This can help identify if the issue is with the current payroll run or with the configuration.
  
  
  Check Authorization: Ensure that the user has the necessary authorizations to access the required data. This may involve checking user roles and permissions.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  Debugging: If you have access to technical resources, consider debugging the payroll process to identify where the error is occurring and what data is missing.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for HCM and payroll processing for more detailed information on infotypes and payroll configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the HRPAYTR03621 error and implement a solution to resolve it.