How To Fix HRPAYTR02738 - Termination due to internal errors in program &!

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR02 -

• Message number: 738

• Message text: Termination due to internal errors in program &!

What causes this issue?

A serious internal error occurred.

System Response

The current activity was terminated.

How to fix this error?

Check whether there are any notes in OSS on this subject.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR02738 - Termination due to internal errors in program &! ?

  The SAP error message HRPAYTR02738, which indicates "Termination due to internal errors in program &!", typically arises in the context of payroll processing within the SAP HR module. This error suggests that there is an internal issue in the program that is executing the payroll calculations or related processes.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee master data, payroll results, or infotypes that the program relies on.
  Configuration Issues: Incorrect configuration in the payroll schema or rules can lead to unexpected behavior during payroll processing.
  Custom Code: If there are custom enhancements or modifications in the payroll processing logic, they may introduce errors.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  Performance Issues: If the system is under heavy load or if there are performance issues, it may lead to unexpected terminations.
  
  Solutions:
  
  Check Logs: Review the detailed dump analysis in transaction ST22 to get more information about the error. This can provide insights into what caused the termination.
  Analyze Payroll Results: Use transaction PC_PAYRESULT to check the payroll results for the affected employee(s) and look for any anomalies.
  Review Configuration: Ensure that the payroll schema and related configuration are set up correctly. Check for any recent changes that might have introduced issues.
  Data Consistency Checks: Run consistency checks on employee data and payroll results to identify and correct any inconsistencies.
  Debugging: If you have access to debugging tools, you can debug the payroll program to identify the exact point of failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  Consult SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), PC_PAYRESULT (Payroll Results), and SM21 (System Log) for troubleshooting.
  Documentation: Review SAP documentation related to payroll processing and error handling for additional context and guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRPAYTR02738 error in your SAP system.