How To Fix HRPAYTR01014 - Family information. Please first fill infotype with number 21.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYTR01 - HR-TR: Message class for payroll (Turkey)

  • Message number: 014

  • Message text: Family information. Please first fill infotype with number 21.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYTR01014 - Family information. Please first fill infotype with number 21. ?

    The SAP error message HRPAYTR01014, which states "Family information. Please first fill infotype with number 21," typically occurs in the context of personnel administration in SAP HR (Human Resources) when trying to process family-related data without having the necessary infotype (IT) 21 filled out.

    Cause:

    The error arises because Infotype 21 (Family/Related Person) is a prerequisite for entering or processing certain family-related information in the SAP system. If you attempt to enter data related to family members or dependents without first completing Infotype 21, the system will generate this error message.

    Solution:

    To resolve this error, you need to complete Infotype 21 for the employee in question. Here are the steps to do so:

    1. Access the Infotype Maintenance:

      • Use transaction code PA30 (Maintain HR Master Data) in the SAP GUI.
    2. Enter the Employee Number:

      • Input the employee number for whom you want to maintain family information.
    3. Select Infotype 21:

      • In the "Infotype" field, enter 21 and press Enter.
    4. Fill in the Required Information:

      • Enter the necessary details for the family member(s) or related person(s). This typically includes information such as name, relationship, date of birth, and other relevant details.
    5. Save the Changes:

      • After entering the required information, save the changes.
    6. Re-attempt the Original Action:

      • Once Infotype 21 is filled out and saved, you can go back to the original action that triggered the error and try again.

    Related Information:

    • Infotype 21 (Family/Related Person) is used to maintain information about family members or dependents of an employee. This information is crucial for various HR processes, including payroll calculations, benefits administration, and compliance with legal requirements.
    • Ensure that you have the necessary authorizations to maintain HR master data, as access may be restricted based on user roles.
    • If you continue to experience issues after filling out Infotype 21, check for any additional prerequisites or dependencies related to the specific action you are trying to perform.

    If you need further assistance or if the problem persists, consider consulting your SAP HR administrator or support team for more detailed troubleshooting.

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