How To Fix HRPAYRU_DCS_IC004 - Service returned no message

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYRU_DCS_IC - Messages for DCS IC

• Message number: 004

• Message text: Service returned no message

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYRU_DCS_IC004 - Service returned no message ?

  The SAP error message "HRPAYRU_DCS_IC004 Service returned no message" typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with payroll processing in the Russian localization (HRPAYRU). This error indicates that a service call made to an external system or service did not return any data or message, which can disrupt the payroll processing workflow.
  Causes:
  
  Service Unavailability: The external service that is supposed to return data might be down or not reachable.
  Configuration Issues: There may be misconfigurations in the integration settings between SAP and the external service.
  Network Issues: Network connectivity problems could prevent the SAP system from communicating with the external service.
  Authorization Issues: The user or system may not have the necessary permissions to access the external service.
  Data Issues: The data being sent to the service might be incorrect or incomplete, leading to no response.
  
  Solutions:
  
  Check Service Status: Verify if the external service is up and running. If it is down, you may need to wait until it is restored.
  Review Configuration: Check the configuration settings in SAP for the integration with the external service. Ensure that all parameters are correctly set.
  Network Connectivity: Test the network connection to the external service. You can use tools like ping or traceroute to diagnose connectivity issues.
  Authorization Checks: Ensure that the user or system has the necessary authorizations to access the external service. This may involve checking roles and permissions in both SAP and the external system.
  Data Validation: Review the data being sent to the service for completeness and correctness. Ensure that all required fields are populated and formatted correctly.
  Logs and Traces: Check the application logs and traces in SAP for more detailed error messages that could provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Documentation: Review the documentation for the specific integration scenario you are working with, as it may provide insights into common pitfalls and troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or traces you have collected.
  
  By following these steps, you should be able to diagnose and resolve the "HRPAYRU_DCS_IC004 Service returned no message" error in your SAP system.