How To Fix HRPAYNL_EN062 - Report does not support the file format; upload a .csv file: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNL_EN - Errormessage for NL Payroll

• Message number: 062

• Message text: Report does not support the file format; upload a .csv file: &1

What causes this issue?

The file you have tried to upload has a format that is not supported by
the report.

System Response

The report stops processing and displays this message.

How to fix this error?

Upload another file having the CSV (Character Separated Values) or the
SDU format. Also ensure that the file has the extension according to the
file format. A file having the CSV format ends with *.csv, a file in the
SDU format with *.sdu.
<ZH>Note</>: As of January,1 2012 you can only select files with CSV
format. Also note that the value separator for the file content must be
a semicolon (;).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNL_EN062 - Report does not support the file format; upload a .csv file: &1 ?

  The SAP error message HRPAYNL_EN062 indicates that the system is expecting a file in a specific format (CSV) for processing, but the uploaded file does not meet this requirement. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect File Format: The uploaded file is not in the expected CSV format. It could be in a different format such as Excel (.xls, .xlsx), text (.txt), or any other unsupported format.
  File Extension Mismatch: The file may have a .csv extension but is not actually formatted as a CSV file. This can happen if the file was saved incorrectly or if it contains incompatible characters or formatting.
  Corrupted File: The file might be corrupted or improperly structured, leading to the system being unable to read it correctly.
  
  Solution:
  
  
  Check File Format:
  
  Ensure that the file you are trying to upload is indeed a CSV file. You can open the file in a text editor (like Notepad) to verify its contents.
  The file should contain comma-separated values without any additional formatting.
  
  
  
  Re-save the File:
  
  If the file was created in Excel or another application, try re-saving it as a CSV file. In Excel, you can do this by selecting "Save As" and choosing the CSV format.
  Make sure to select the correct CSV format (e.g., CSV UTF-8) if there are special characters involved.
  
  
  
  Check for Special Characters:
  
  Ensure that the data in the CSV file does not contain any special characters that might cause issues during the upload process. Remove or replace any problematic characters.
  
  
  
  File Size and Content:
  
  Check if the file size exceeds any limits set by the SAP system. If it does, consider splitting the file into smaller parts.
  Ensure that the content of the file adheres to the expected structure and data types required by the SAP report.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or user guide for the specific report you are using to understand the required format and structure for the CSV file.
  
  
  
  Test with Sample Data:
  
  Create a simple CSV file with minimal data that meets the expected format and try uploading it to see if the error persists. This can help isolate whether the issue is with the specific file or the upload process itself.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the specific report or error message. SAP Notes can provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same problem and can offer solutions.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the HRPAYNL_EN062 error and successfully upload your CSV file.