Message type: E = Error
Message class: HRPAYIEPAYROLL - Message class for payroll reporting - IE
Message number: 551
Message text: PPSN not present;first name,surname & DOB/address are mandatory
If PPSN is not present the following information should be maintained
in the master data of the employee for XML file generation:
First Name
Surname (Last Name)
Date of Birth or Address Line 1
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message HRPAYIEPAYROLL551 indicates that the Personal Public Service Number (PPSN) is not present in the payroll data, and it specifies that the first name, surname, and date of birth (DOB) or address are mandatory for processing payroll in Ireland.
Cause: This error typically occurs when: The employee's PPSN is missing from their master data in the SAP system. Required personal information such as first name, surname, and DOB or address is not filled out in the employee's records. There may be issues with data entry or data migration that resulted in incomplete employee records.
Solution: To resolve this error, you can take the following steps: Check Employee Master Data: Go to the employee's master data in the SAP system (transaction code PA30). Verify that the PPSN is correctly entered in the relevant field. Ensure that the first name, surname, and either DOB or address are filled in. Update Missing Information: If any of the required fields are empty, update them
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