How To Fix HRPAYIEPAYROLL551 - PPSN not present;first name,surname & DOB/address are mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYIEPAYROLL - Message class for payroll reporting - IE

• Message number: 551

• Message text: PPSN not present;first name,surname & DOB/address are mandatory

What causes this issue?

If PPSN is not present the following information should be maintained
in the master data of the employee for XML file generation:
First Name
Surname (Last Name)
Date of Birth or Address Line 1

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYIEPAYROLL551 - PPSN not present;first name,surname & DOB/address are mandatory ?

  The SAP error message HRPAYIEPAYROLL551 indicates that the Personal Public Service Number (PPSN) is not present in the payroll data, and it specifies that the first name, surname, and date of birth (DOB) or address are mandatory for processing payroll in Ireland.
  Cause:
  This error typically occurs when:
  
  The employee's PPSN is missing from their master data in the SAP system.
  Required personal information such as first name, surname, and DOB or address is not filled out in the employee's records.
  There may be issues with data entry or data migration that resulted in incomplete employee records.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data in the SAP system (transaction code PA30).
  Verify that the PPSN is correctly entered in the relevant field.
  Ensure that the first name, surname, and either DOB or address are filled in.
  
  
  
  Update Missing Information:
  
  If any of the required fields are empty, update them with the correct information.
  Make sure that the PPSN is valid and formatted correctly.
  
  
  
  Data Validation:
  
  After updating the information, validate the data to ensure that all mandatory fields are filled.
  You can use transaction code PA40 to process any necessary actions related to employee data.
  
  
  
  Re-run Payroll:
  
  Once the necessary corrections have been made, re-run the payroll process to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required fields or the process, refer to your organization's SAP documentation or consult with your SAP HR module expert.
  
  
  
  Related Information:
  
  PPSN: The Personal Public Service Number is a unique identifier issued by the Irish government for social welfare and tax purposes.
  Mandatory Fields: In payroll processing, certain fields are mandatory to ensure compliance with local regulations and to facilitate accurate payroll calculations.
  SAP Transactions: Familiarize yourself with relevant SAP transactions such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and others that may be useful for managing employee data.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.