How To Fix HRPAYHR_JOPPD014 - ER insurance summary difference: type= &1 old = &2, new= &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYHR_JOPPD - JOPPD related messages

• Message number: 014

• Message text: ER insurance summary difference: type= &1 old = &2, new= &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYHR_JOPPD014 - ER insurance summary difference: type= &1 old = &2, new= &3 ?

  The SAP error message HRPAYHR_JOPPD014 indicates a discrepancy in the insurance summary for an employee, specifically related to the insurance type. The message provides details about the type of insurance that has a difference, along with the old and new values.
  Cause:
  This error typically arises in the context of payroll processing or when updating employee insurance data. The causes can include:
  
  Data Entry Errors: Incorrect data entry during the update of employee insurance information.
  Changes in Insurance Policies: Updates to insurance policies that have not been reflected in the employee's records.
  Configuration Issues: Incorrect configuration in the payroll or benefits module that leads to mismatches in expected values.
  Timing Issues: Changes made to insurance data that conflict with the payroll processing period.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review Employee Data: Check the employee's insurance records in the system to ensure that the old and new values are correctly entered. Look for any discrepancies in the insurance type or coverage details.
  
  
  Check Configuration: Verify the configuration settings for the insurance types in the SAP system. Ensure that they are set up correctly and that any recent changes have been properly implemented.
  
  
  Update Records: If there are discrepancies, update the employee's insurance records to reflect the correct values. This may involve correcting the old value or ensuring that the new value is accurate.
  
  
  Run Payroll Simulation: After making the necessary corrections, run a payroll simulation to check if the error persists. This can help identify if the issue has been resolved.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to HR payroll processing and insurance management for any specific guidelines or troubleshooting steps.
  
  
  Contact SAP Support: If the issue continues to occur after following the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PC00_MXX_CALC (Payroll Calculation) to access and manage employee data.
  SAP Notes: Check for any SAP Notes related to HR payroll discrepancies or specific error messages that may provide additional context or solutions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYHR_JOPPD014 error message in your SAP system.