How To Fix HRPAYHR_IDO028 - PDF form processing failed!

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYHR_IDO - INO-DOH - messages

• Message number: 028

• Message text: PDF form processing failed!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYHR_IDO028 - PDF form processing failed! ?

  The SAP error message "HRPAYHR_IDO028 PDF form processing failed" typically occurs when there is an issue with generating or processing a PDF form in the SAP HR module. This error can arise due to various reasons, including configuration issues, missing data, or problems with the underlying Adobe forms.
  Causes:
  
  Missing or Incorrect Configuration: The PDF form may not be correctly configured in the SAP system.
  Data Issues: Required data fields may be missing or incorrectly populated, leading to processing failures.
  Adobe Forms Issues: There may be issues with the Adobe form itself, such as incorrect scripting or design problems.
  Authorization Issues: The user may not have the necessary authorizations to execute the form processing.
  System Errors: There could be temporary system errors or issues with the SAP kernel or Adobe Document Services (ADS).
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the PDF form is correctly configured in the SAP system. This includes checking the form interface and ensuring that the form is activated.
  Verify that the Adobe Document Services (ADS) are correctly set up and running.
  
  
  
  Validate Data:
  
  Check the data being passed to the form. Ensure that all required fields are populated and that the data types are correct.
  Use transaction codes like HRASR_TEST to test the data being sent to the form.
  
  
  
  Review the Adobe Form:
  
  Open the Adobe form in the Adobe LiveCycle Designer and check for any errors in the form design or scripting.
  Ensure that the form is compatible with the version of SAP you are using.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the form has the necessary authorizations to access the form and the underlying data.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  
  
  
  Test with Different Data:
  
  If possible, try processing the form with different data to see if the issue is data-specific.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SFP (Form Builder) for managing forms and SLG1 for viewing logs.
  Documentation: Review SAP documentation related to Adobe Forms and HR processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue causing the "HRPAYHR_IDO028 PDF form processing failed" error in SAP.