How To Fix HRPAYDEPF269 - No entries exist in the shadow cluster

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEPF - Error messages for German infotype module pools: garnishment

• Message number: 269

• Message text: No entries exist in the shadow cluster

What causes this issue?

Garnishment principle of origin: No entries in the shadow cluster

System Response

Program termination

How to fix this error?

Report RPCD2LD0 is used for displaying the shadow cluster of the
garnishment calculation in the principle of origin (DS/DR). In the
payroll period you selected, no results were found in the database.
Check the payroll period you selected and whether a payroll run with
update was carried out.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEPF269 - No entries exist in the shadow cluster ?

  The SAP error message HRPAYDEPF269 ("No entries exist in the shadow cluster") typically occurs in the context of payroll processing in SAP HR (Human Resources) modules. This error indicates that the system is unable to find the necessary data in the shadow cluster, which is used for payroll calculations.
  Cause:
  
  Missing Data: The shadow cluster may not have been populated with the required payroll data. This can happen if payroll has not been run for the employee or if there are issues with the data transfer to the shadow cluster.
  Incorrect Configuration: There may be configuration issues in the payroll schema or in the infotypes that are supposed to feed data into the shadow cluster.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the data in the shadow cluster.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the payroll program.
  
  Solution:
  
  Run Payroll: Ensure that payroll has been executed for the relevant period. If payroll has not been processed, run the payroll for the employee or group of employees.
  Check Infotypes: Verify that the necessary infotypes (e.g., IT0008 for basic pay, IT0014 for recurring payments, etc.) are correctly maintained and populated with data for the employee.
  Review Configuration: Check the payroll schema and ensure that it is correctly configured to populate the shadow cluster. Look for any customizations that might affect data processing.
  Authorization Check: Ensure that the user has the necessary authorizations to access payroll data. This can be checked in the user roles and profiles.
  Technical Support: If the issue persists, consider checking for any technical issues or inconsistencies in the database. This may require the assistance of your SAP Basis or technical support team.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA03 (Maintain Payroll Area), PA20 (Display HR Master Data), and PC00_MXX_CALC (Payroll Calculation) to investigate and resolve issues.
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address known issues.
  Documentation: Review SAP documentation on payroll processing and shadow cluster management for further insights.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for more detailed troubleshooting.