How To Fix HRPAYDEPBSZV371 - Destination &1 &2: callback for update administration was successful


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYDEPBSZV - PS: Notification Program - Supplementary Pension Institutes

  • Message number: 371

  • Message text: Destination &1 &2: callback for update administration was successful

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYDEPBSZV371 - Destination &1 &2: callback for update administration was successful ?

    The SAP error message "HRPAYDEPBSZV371 Destination &1 &2: callback for update administration was successful" typically indicates that there was an issue related to the update administration process in the SAP HR (Human Resources) module, specifically in the payroll area. This message is often seen in the context of payroll processing or when dealing with payroll-related updates.

    Cause:

    1. Update Administration Issues: The message suggests that the callback for update administration was successful, but it may not necessarily mean that the payroll processing itself was successful. There could be underlying issues with the data being processed or with the configuration of the payroll system.
    2. Data Inconsistencies: There may be inconsistencies or errors in the employee master data, infotypes, or payroll results that are causing the update to not complete as expected.
    3. Configuration Errors: Incorrect configuration in the payroll schema or in the update rules can lead to issues during payroll processing.
    4. System Performance: If the system is under heavy load or if there are performance issues, it may affect the update process.

    Solution:

    1. Check Payroll Logs: Review the payroll logs for any additional error messages or warnings that may provide more context about the issue. This can help identify specific problems with the payroll run.
    2. Validate Data: Ensure that all employee master data and infotypes are correct and complete. Look for any missing or incorrect entries that could affect payroll processing.
    3. Review Configuration: Check the configuration of the payroll schema and update rules to ensure they are set up correctly. Make sure that all necessary settings are in place.
    4. Run Consistency Checks: Use transaction codes like PC00_MXX_CALC or PC00_MXX_CEDT to run consistency checks on payroll data.
    5. System Performance: If performance is an issue, consider optimizing the system or running the payroll process during off-peak hours to reduce load.
    6. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on similar issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_CEDT (Payroll Results).
    • SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you have a support contract.
    • Documentation: Review SAP documentation related to payroll processing and update administration for more detailed information on how these processes work.

    By following these steps, you should be able to diagnose and resolve the issue related to the HRPAYDEPBSZV371 error message.

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