How To Fix HRPAYDEPBSZV354 - General RFC DB rollback due to '&1'/'&2' position &3 started

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEPBSZV - PS: Notification Program - Supplementary Pension Institutes

• Message number: 354

• Message text: General RFC DB rollback due to '&1'/'&2' position &3 started

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEPBSZV354 - General RFC DB rollback due to '&1'/'&2' position &3 started ?

  The SAP error message HRPAYDEPBSZV354 indicates a problem related to a rollback in the context of a Remote Function Call (RFC) in the SAP HR Payroll module. This error typically occurs when there is an issue with the database transaction that needs to be rolled back due to an error or inconsistency detected during processing.
  Cause:
  
  Database Locking Issues: The error may arise if there are database locks that prevent the transaction from completing successfully.
  Data Inconsistencies: If there are inconsistencies in the data being processed (e.g., missing or incorrect data), the system may trigger a rollback.
  Network Issues: Problems with the network connection between the application server and the database can lead to communication failures, resulting in a rollback.
  Configuration Errors: Incorrect configuration settings in the RFC destination or in the payroll processing settings can also lead to this error.
  System Resource Limitations: Insufficient memory or other system resources can cause the transaction to fail.
  
  Solution:
  
  Check Logs: Review the application logs (transaction SLG1) and the system logs (transaction SM21) for more detailed error messages that can provide insights into the root cause.
  Database Locks: Use transaction SM12 to check for any active locks on the database that may be causing the issue. If necessary, release the locks.
  Data Validation: Ensure that the data being processed is complete and correct. Check for any missing or invalid entries in the relevant infotypes.
  RFC Configuration: Verify the configuration of the RFC destination (transaction SM59) to ensure it is set up correctly and that the connection to the database is stable.
  System Resources: Monitor system resources (memory, CPU usage) to ensure that the system is not under heavy load. If necessary, optimize performance or increase resources.
  Re-run the Process: After addressing the underlying issues, re-run the payroll process to see if the error persists.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the HR Payroll module for any specific guidelines or best practices related to RFC and database transactions.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.